Emergency:  210-458-4911     Non-emergency:  210-458-4242      

Victim Support

Victim Support header

The UTSA Police Department (UTSAPD) provides specialized victim support services to the Roadrunner community that include resources on and off campus. Our goal is to ensure the safety of our community and provide a safe space for confidential and caring assistance for victims of crimes. We offer the following:

  • Safety planning
  • Emergency relocation assistance
  • Protective order assistance
  • Referrals to on- and off-campus resources
  • Home and safety inspection

Victim and Witness Information

UTSAPD is committed to the development, implementation and continuation of victim/witness services. It is our goal to create good rapport between law enforcement professionals and those persons within our community who have been directly affected by crime.

  • Protective Order Information: The Community Affairs Section can assist victims of domestic violence in obtaining a protective order. For more information about what a protective order is, go to the Bexar County District Attorney's website.
  • Victim’s Rights: The code of Criminal Procedure, Chapter 56, subchapter a, provides basic rights for victims of violent crime. To the best of the department’s ability, UTSAPD shall provide these rights to victims of violent and non-violent crime.
  • Crime Victim’s Liaison Officer (Victim/Witness Assistance Coordinator): The Community Affairs Section supervisor is designated to establish and maintain a positive working relationship between our agency and the Texas Attorney General’s Office regarding victim/witness assistance programs and may be reached during the day at 210-458-6250 or 24/7 at 210-458-4242 (UTSAPD dispatch).

Peace Center

The PEACE Center advocates have the unique ability to support survivors at all stages of the healing process by promoting values that validate, believe, support and empower. Our comprehensive services address physical, emotional, academic and employment-related needs. We can assist with navigating a variety of systems to help clients understand their rights and options by making informed decisions when seeking justice and healing.

If you are experiencing personal turmoil during this process, UTSA offers different options to help you in a comfortable and confidential setting.

Counseling Center

The Wellness 360 counseling center provides short-term individual counseling, group counseling and psychiatry. They offer urgent and crisis walk-in services during business hours and a 24-hour crisis line is available at 210-458-4140. 

Students can access additional mental health support through 
TimelyCare, an accessible mental health resource at UTSA. You can download the app to access on-demand emotional support, counseling appointments and more.

Employee Assistance Program (EAP)

The Deer Oaks Employee Assistance Program (EAP) is a free service provided to UTSA benefits-eligible employees and their dependents. The EAP offers a wide variety of counseling, referral and consultation services, which are designed to assist in resolving work or life issues in order to live more balanced lives. Services are completely confidential and can be easily accessed by calling the toll-free helpline. Deer Oaks services are available 24 hours a day, seven days a week.

Off-Campus Resources

Contact the following agencies if you need shelter immediately. At SAMM and Salvation Army shelters, caseworkers are available from 8:30 a.m.–4:30 p.m.

Shelter Name/Location

Telephone Contact

Battered Women's Shelter of Bexar County
(Family Violence Prevention Services, Inc.)


SAMM Shelter: 5454 Blanco Rd
(San Antonio Metropolitan Ministry)


Salvation Army Social Services: 910 North Flores


Children's Emergency Shelter of San Antonio: 2939 W. Woodlawn Ave
(for 0-12 years old)


The Bridge: 3103 West Ave
(6-17 years; counseling, short/long-term placements, runaways, assessments)


Veterans Service Center: 611 North Flores
(homeless veterans only)


Catholic Worker House: 626 Nolan