Southwest Campus: Support Team and Resources

Employees should direct questions regarding paychecks to Payroll.

Employees have access to PeopleSource, a one-stop platform for inquiries. Using PeopleSource, you can search for answers to commonly asked questions or submit a ticket for more complex inquiries. Members of the People Excellence team will respond to your inquiry.

Yes, the university partners with AllOne Health to provide EAP services to employees. Visit the EAP web page to learn about available services and view contact information.

UT San Antonio internet is available on campus. For questions or concerns, submit a ticket to University Technology Solutions.

Employees can contact Tech Café for technology assistance or can email oncampus support or call 210-458-3712.

If you need immediate access to a space, contact the UT San Antonio Public Safety non-emergency number at 210-458-4242. If you have general questions about accessing certain rooms or buildings, contact Security Services.

Not at this time. Infrastructure for swipe card access is currently being evaluated, and more information will be provided as it becomes available.

Employees who need to reserve a space on campus for a meeting or event should contact Debra Justice, Executive Director of Events. 

Yes. UTSAPD Police officers and Public Safety Officers (guards) are on the Southwest Campus. These officers also work at the Downtown Campus and the Institute of Texan Cultures, so there may be times when an officer responds from one of these locations, depending on their schedule for the day. Regardless, officers make regular checks to the Southwest Campus and our other downtown locations throughout the day, and they will respond promptly to emergencies at all locations.

Non-emergencies should be reported to UTSAPD at 210-458-4242. In the event of an emergency, call 210-458-4911.

Yes. Call the UTSAPD non-emergency number at 210-458-4242.

The university maintains several different emergency alert systems for the Southwest Campus. The primary alert system for employees provides emergency updates by text and email. Current employees and students can update their contact preferences through myUTSA, under the “UTSA Alerts” card. Information is also shared on the university’s official Twitter account and on UT San Antonio Today. In the event of an emergency, computers connected to the university network will also display a scrolling alert bar on screen. 

Visitors, guests or others without a myUTSA ID can sign up for temporary emergency alerts by texting UTSAGuest to 59713. Registration expires after 120 days or can be canceled by replying STOP.

Wall-mounted first aid kits are located on each floor. The inventory of these first aid kits is regularly maintained; however, if a particular resource in the kit is empty or running low, please notify Occupational Health. Additionally, three automated external defibrillators (AEDs) are mounted on campus hallways.

The Southwest Campus has several parking lots conveniently located near campus buildings. View a color-coded parking map on the Campus Services website.

Parking permits are required to park on UT San Antonio campuses. Purchase your permit on MyParking. Permits typically arrive in the mail in 5-7 business days. At the end of the purchasing process, you will have the option to print a temporary permit that you can use while you wait for the official permit to arrive. If you’re unsure which parking permit is right for you, view a full list of permit options and explore our color-coded parking maps to determine which permit allows you to park in your preferred location. Remember, parking permits are valid on the university's main academic campus and downtown locations. This means you can use your permit at the Southwest Campus, as well our other campuses.

Yes, a collaborative process has been developed with Professional and Continuing Education. Attendees will be emailed a dashboard permit as part of the sign-up process for the class. 

Yes. Visitor parking is available in ParkMobile short-term hourly parking spaces. If a department wishes to provide other parking options for their guest(s), they should reach out to Campus Services for options.

Yes, there is a 30-minute load/unload zone in the SW1 Lot.

All event parking should be coordinated through RowdyLink when the event is submitted. During the RowdyLink process, one question will ask if parking accommodations are needed. Answering “yes” will automatically notify our Event Parking team. If for any reason the event cannot be entered into RowdyLink, please email Campus Services and the team will assist you with options for your event.

While the university does not currently offer on-campus dining options at the Southwest Campus, there are many local restaurants conveniently located near campus. We encourage you to explore local dining options here.

VIA provides quick and convenient transportation between campuses. Our faculty, staff and students ride VIA for free with the VIA U-Pass program. Explore routes between campuses, learn more about U-Pass or plan your trip using VIA’s goMobile+ app.

For all routine work requests, please submit a request through the Facilities iService Desk. Alternately, employees can call the Facilities Service Center at 210-458-4262 from Monday through Friday, 8:00 a.m. to 9:00 p.m. To check the status of a work request or change an existing request, email Facilities. 

For urgent Facilities concerns, contact the Facilities Service Center at 210-458-4262. The Service Center is available Monday-Friday, 8 a.m. to 7 p.m. After normal operating hours, please contact the 24/7 Operations team at 210-458-5277.