Submit Financial Appeal

If you are withdrawing from all courses in a semester, you can request an exception to the withdrawal refund deadlines outlined in the Refund Policy for Withdrawal or Dropped Courses by submitting a financial appeal. You must withdraw from ALL courses to be considered for an appeal. There is no appeal process for dropping an individual course. 

Requests for an exception are usually due to extenuating circumstances. Examples include:

• Work-related conflicts that prevent participation
• Enrollment at another institution
• Military deployment
• Death in the immediate family
• Administrative error by UTSA

The official withdrawal refund dates are available on the Academic Calendar for the current semester. To submit your appeal, complete the Financial Appeals Form and email it to Financial Services. Be sure to include relevant documentation and detailed information supporting your request.

Getting a Decision

We will review your request and email a response to you within one to three weeks. If we approve your request, we will process the appropriate updates to your student account.

Important Notes to Consider

You have one year from the semester you withdraw from the university to submit a financial appeal. For example, if you were a student during the fall 2024 semester, you have until the end of the fall 2025 semester to submit an appeal.

Financial appeals do NOT include or imply the removal of any grade or academic determination made by another university official. Appeals only offer financial relief.