Home Services Credit Card Administration Card Maintenance Card Replacement

Card Replacement

Replacing Your One Card

If your One Card was lost, stolen, damaged or you have a name change, you must submit a Card Maintenance Request form using DocuSign* for processing and/or to simultaneously request a replacement card.

Be cognizant that lost or stolen cards must be reported to Citibank immediately to reduce the department’s liability of incurring unauthorized charges. We may ask for additional information when we receive your request.

*Note: Visit the DocuSign* website to learn how to use it.

One Card

Credit Card Administration

Phone: (210) 458-7993

Fax: (210) 458-4236

Email: creditcards@utsa.edu

North Paseo Building, Suite 451

One UTSA Circle

San Antonio, Texas 78249

Business Affairs

UTSA's Mission

The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development - for Texas, the nation and the world.

UTSA's Vision

To be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.

UTSA's Core Values

We encourage an environment of dialogue and discovery, where integrity, excellence, inclusiveness, respect, collaboration and innovation are fostered.

UTSA's Destinations

UTSA is a proud Hispanic Serving Institution (HSI) as designated by the U.S. Department of Education .