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Card Maintenance

Maintaining Your One Card

Once you are approved for a One Card, it is your responsibility to follow the guidelines established for using the card. On occasion you may need to make changes to your One Card to better align to the department operations that support the mission and goals of UTSA. Some allowable changes may involve understanding how to do the following:

» Cancel Card
» Credit Limit
» Card Replacement
» Merchant Category Codes
» International Travel & Purchases
» Special Event Privileges
» Change Default Cost Center
» Extended Leave of Absence

How Do I Make Changes to My One Card? 

To change or update your One Card permissions, fill out the Card Maintenance Request (CMR) form and route for approval using DocuSign®*. Once all signatures are in place, submit the CMR form to Credit Card Administration for processing within 15 business days. 

*Note: Visit the DocuSign® website to learn how to use it.